RECOVERIES INTERNS

RECOVERIES INTERNS – (LUSAKA)

Bayport Financial Services

Internship

LUSAKA

RECOVERIES INTERNS – (LUSAKA)

JOB SUMMARY

Reporting to the Senior Manager – Recoveries, the job holder will be responsible for follow ups on bad debt, doubtful and Off-Payroll clients’ payments. In addition, tracing of off payroll clients, ensure payment plans are in place and loans are rehabilitated to standard performing.

JOB SPECIFICATIONS

The job holder will be responsible for all credit activities including but not limited to the following:

 Follow up on defaulting clients for debt consolidation resulting in rehabilitation of loans and move them out of arrears.

Ensure closure and completion of assigned calls by use of persuasive skills in convincing clients to make cash payments

Ensure that perpetual defaulters sign repayment plans to achieve maximum & timely collections

Tracing clients that are unreachable as well as maintaining stakeholder relationships.

 Ensure a smooth transition of collections from early warning to off payroll collections for clients confirmed to be off payroll.

 Comprehensive interpretation of loan accounts, tracking of payments, facilitate payments being linked to loan accounts promptly and correctly

 Provide inputs for monthly default reason coding, ensure loans are classified under the correct collection mode.

Preparation of the defaulting client files, call reports, update and circulation of follow-up reports reflecting payments, and client feedback and action reports.

Preparation of any other reports necessary

Perform any other lawfully given duties

MINIMUM ENTRY REQUIREMENTS

 Full Grade12 Certificate or its equivalent

Degree in any business field

Computer literacy

Excellent communication, interpersonal and organization skills

Good numerical skills

Excellent sales and negotiation skills

TO APPLY

Suitable candidates must send their applications to careers@bayport.co.zm with the position applied for as the email subject, attaching their current CVs and professional/academic certificates. 

The closing date for receiving applications is Saturday 25 July 2026. Only shortlisted candidates will be contacted