💵 CASHIER / FRONT OFFICE STAFF
*Cashier / Front Office Staff (2 Positions)*
🍦
Cool Jo Suppliers
JOB ADVERTISEMENT
📍 Longacres Area, Lusaka
👥 2 Positions
📝 Full-Time Contract
Cool Jo Ice Cream is a fast-growing ice cream and slush outlet committed to providing excellent customer experience, quality products, and a fun and welcoming environment. We are seeking two (2) energetic, honest, and customer-focused individuals to join our team as Cashier / Front Office Staff on a full-time contract basis.
Employment Type: Full-Time Contract
📋 KEY RESPONSIBILITIES (Tap to Open)
📋 Key Responsibilities
🎯
Provide excellent customer service and ensure a positive customer experience
Process customer orders accurately and handle payments (cash/mobile money)
Operate POS/cash register and maintain daily sales records
Assist customers with menu choices and promote products, combos, and add-ons
Maintain cleanliness of the counter/front office and customer seating area
Assist with stock monitoring for packaging, toppings, cups and cones
Handle customer complaints professionally and escalate when necessary
Create engaging content (videos/photos) for Cool Jo social media platforms
Support social media engagement (WhatsApp/Facebook/Instagram/TikTok), including responding to inquiries
Work in shifts, including weekends and public holidays, when required
🎓 MINIMUM QUALIFICATIONS (Tap to Open)
🎓 Minimum Qualifications
📋
Grade 12 Certificate with at least Five (5) Credits
Must be computer literate (basic Microsoft Word and Excel)
✅ SKILLS & REQUIREMENTS (Tap to Open)
✅ Skills & Requirements
🌟
Excellent communication and interpersonal skills
Strong customer service and sales skills
Honest, reliable, and able to handle cash responsibly
Good in social media content creation and engagement
Ability to use Canva and basic video editing tools is an added advantage
Ability to work under pressure in a fast-paced environment
Strong discipline, punctuality, and professional appearance
👤 PREFERRED CANDIDATE (Tap to Open)
👤 Preferred Candidate
📍
Residing near Longacres or surrounding areas (Kabwata, Woodlands, Olympia, Rhodes Park, Kabulonga, Chilenje etc.)
Prior experience in cashiering, retail, restaurant, or customer service is an added advantage
📩 HOW TO APPLY (Tap to Open)
📩 How to Apply
📩
Send Applications to:
✅ Interested candidates should submit the following documents:
Application Letter
Curriculum Vitae (CV)
Copy of NRC
Copy of Grade 12 Certificate
⚠️ Only shortlisted candidates will be contacted.
🍦 Join Cool Jo Ice Cream Team!
🍦 Company
Cool Jo Suppliers
📍 Location
Longacres Area, Lusaka
👥 Positions
2 Cashier/Front Office Staff
*Cashier / Front Office Staff (2 Positions)*
Full-Time Contract | Longacres Area, Lusaka | Closing Date: 30th January 2026
⏰ Deadline: 30th January 2026
🎯 Preferred: Residing near Longacres or surrounding areas. Experience in cashiering, retail, restaurant, or customer service is an added advantage.
Send applications to: 📩 cooljosup088@gmail.com
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