RECEPTIONIST

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🏨 RECEPTIONIST - NEW FAIRMOUNT HOTEL

ADVERTISE HERE

RECEPTIONIST POSITION

Company: New Fairmount Hotel
Employment Type: Full-time
Location: Livingstone, Southern, Zambia
Number of Positions: 1

New Fairmount Hotel is seeking an experienced Receptionist to join our team in Livingstone. This is a full-time position ideal for someone with hospitality experience and excellent customer service skills.

We are looking for a professional who embodies hospitality excellence and can represent our hotel with pride.

  • Tertiary qualification & Fair experience
  • Hardworking, focused, skilled and dynamic

Note: Hospitality or customer service experience is highly preferred. Excellent communication skills are essential.

Based on standard receptionist roles in hospitality:

  • Greet guests warmly and provide excellent customer service
  • Handle check-ins and check-outs efficiently
  • Manage phone calls, reservations, and inquiries
  • Process payments and maintain accurate records
  • Provide information about hotel services and local attractions
  • Handle guest complaints and requests professionally
  • Maintain a clean and organized reception area
  • Coordinate with other hotel departments
  • Excellent communication and interpersonal skills
  • Professional appearance and demeanor
  • Strong organizational abilities
  • Ability to work under pressure
  • Computer literate (reservation systems, MS Office)
  • Multitasking capabilities
  • Problem-solving skills
  • Customer-focused attitude
  • Hotel reception/front desk setting
  • Shift work including weekends and holidays
  • Fast-paced hospitality environment
  • Team-oriented workplace
  • Guest-facing position

To apply, please send your application to:

📧
fairmount_operations@yahoo.com

⚠️ IMPORTANT: Please indicate the position in the subject line of the e-mail: RECEPTIONIST APPLICATION

📋 Application should include: CV/Resume, Cover Letter, and copies of relevant qualifications

📧 CLICK TO APPLY VIA EMAIL

Pre-filled email subject: "RECEPTIONIST APPLICATION - New Fairmount Hotel"

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