Receptionist

MEDPOINT DIAGNOSTIC CENTER LTD

74B Along Ndola-Kitwe Opposite Showground, Kitwe, Zambia

Contact Information:

- Cell: +260765226001 / +260975573716

- Email: medpointdiagnostic@gmail.com

- Website: www.medpointdiagnostic.com

 JOB ADVERT

 Position: RECEPTIONIST x1

 About Us

MEDPOINT DIAGNOSTIC CENTRE LTD is a fast growing company specialized in healthcare and medical diagnostic services located at Plot 74B along Ndola - Kitwe Carriage way opposite Showground.

We are hiring an attentive receptionist to join team.

Purpose of the Job

- To effectively manage the day to day reception of patients and clients.

- Serves patients by greeting and helping them, scheduling appointments; maintaining records and accounts.

- To ensure appropriate dispatch of patients and clients.

- To receive all payments made to the center by patients/clients.

- To handle all matter pertaining to the accounts of the diagnostic Centre.

- To make the payments on behalf of Medpoint Diagnostic Center Limited.

-Major Duties

- Must be able to report for work on time.

- Welcoming patients and visitors, answering the phone calls, and attending to any inquiries.

- Assisting patients with completing necessary forms and documentation.

- Scheduling appointments and keep those appointments on time.

- Liaising with medical departments such as Radiology, medical specialists, laboratory, etc. with professionalism and discretion.

- Offer comfort to distressed patients – byrespondingto emergencies.

- Protects patients' rights by maintaining confidentiality of personal and financial information at all times.

- Maintains operations by following policies and procedures; reporting needed changes.

- Collect patient charges by recording, filling and updating financial information; controlling credit extended to patients.

- Maintain business office inventory and equipment by checking stock to determine inventory level; Monitoring and ordering of stationery and clinical supplies; verifying receipt of supplies; scheduling equipment service and repairs.

- Cooperate with rest of the staffs.

- Able to multitask and work in stressful situations with minimal or no supervision.

- REQUIREMENTS

- Minimum Grade Twelve (12) /secretariat certificate - with excellent customer care or proven experience in a similar role.

- A college graduate with background in medical field is advantageous.

- One year work experience in customer service, or sales in a similar role.

--How to Apply

If you have the required abilities and passion to work, send your CV and APPLICATIONS TO MEDPOINT DIAGNOSTIC CENTER LTD - HR via email: medpointdiagnostic@gmail.com

--- Important Dates

APPLICATIONS DEADLINE is 21st October, 2025.

Kindly note late APPLICATIONS will not be accepted.