Back Office & Collections Officer

Full Time Lusaka, Zambia

Closes: September 30, 2025

FMC Finance Zambia Limited

FMC Finance is seeking a dedicated professional to join our dynamic team!

What You’ll Do:

1. Manage loan repayment collections through payroll and bank deductions

2. Process loan administration, early payoffs, and top-up transactions

3. Negotiate payment settlements and manage arrears

4. Deliver exceptional customer service with innovative solutions

5. Prepare comprehensive portfolio quality reports

What We’re Looking For:

Bachelor’s Degree in Banking & Finance, Economics, or Accounts (ZICA/ACCA)

Strong analytical and communication skills

Customer-focused mindset

Detail-oriented with excellent organizational abilities

Please send your CV, Certifications and Cover Letter to hr@fmcfinancezambia.co.zm

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