1. Assistant to the General Manager
2. Cashier
Company: Hanchu Zambia
Location: Lusaka
Industry: Solar- Renewable Energy
Hanchu Zambia is looking for an Assistant to the Director and a Cashier to join our dynamic team. The ideal candidate should be detail-oriented, proactive, and able to deliver excellent customer service while supporting our sales operations.
Assistant to the General Manager
Job Summary:
We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and secretarial support to our General Manager. The ideal candidate will be a strategic, capable of managing a wide range of tasks in a fast-paced environment, ensuring the smooth and efficient operation of the executive office. This role requires exceptional communication skills, discretion, and the ability to anticipate needs.
I. Key Responsibilities
1. Administrative Support
Manage the GM's complex calendar, schedule meetings, appointments, and travel arrangements (domestic and international), often with competing priorities.
Act as the primary point of contact between the GM and internal departments/external clients, screening and prioritizing communications.
Handle all incoming and outgoing correspondence, including emails, phone calls, and mail, with a high degree of professionalism and confidentiality.
Prepare and edit correspondence, communications, presentations, reports, and other documents on behalf of the GM.
2. Meeting & Conference Coordination
Organize and coordinate executive-level meetings, including preparing agendas, circulating pre-read materials, booking venues, and arranging catering.
Attend meetings, take accurate minutes, and track action items to ensure follow-up and completion.
Make necessary arrangements for conference calls and video conferences.
3. Communication & Liaison
Serve as a liaison, conveying and interpreting messages and instructions between the GM and other staff.
Facilitate smooth communication within the executive team and across departments.
Handle confidential information with the utmost integrity and discretion.
4. Project Management Assistance
Assist the GM in tracking key projects and initiatives, providing status updates and ensuring deadlines are met.
Conduct research, compile data, and prepare papers for consideration and presentation by the GM.
5. Office Management
Process the GM's expenses and manage reimbursement reports.
Maintain an efficient filing and record-keeping system (both electronic and physical).
Perform other general office management duties as assigned.
II. Qualifications & Requirements
1. Education & Experience
Bachelor’s degree in Business Administration, Communications, or a related field.
Minimum of 3-5 years of experience as an Executive Assistant, Personal Assistant, or similar role supportin C-level executives.
Proven track record of working in a fast-paced, dynamic environment.
2. Skills & Competencies
Exceptional Communication Skills: Fluent in English or Mandarin, with excellent verbal and written communication skills.
Technical Proficiency: Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with other office management tools is a plus.
Superior Organizational Skills: Impeccable attention to detail and the ability to multitask and prioritize effectively under pressure.
Discretion and Confidentiality: Demonstrated ability to handle sensitive information with the highest level of integrity.
Proactive and Anticipatory: Ability to think ahead, anticipate needs, and act without constant direction.
Problem-Solving: Strong decision-making and problem-solving skills with a solutions-oriented mindset.
Interpersonal Skills:
Professional demeanor, with the ability to interact effectively with all levels of internal management and staff, as well as external clients and partners.
3. Personal Attributes
High level of integrity, reliability, and trustworthiness.
Resilient, adaptable, and able to thrive in a high-pressure environment.
Service-oriented with a positive "can-do" attitude.
A team player who can also work independently with minimal supervision.
Cashier
Hanchu Zambia is looking for a cashier to join our dynamic team. The ideal candidate should be detail-oriented, proactive, and able to deliver excellent customer service while supporting our sales operations.
Key Qualifications & Requirements:
* Tertiary qualification in Marketing, Business Administration, or Finance (an added advantage).
* Minimum of 1 year experience in a similar role.
*Cash Handling – Process cash, credit and other payments, issue receipts and balance the cash drawer daily.
*Transaction Recording – Accurately record sales transactions and prepare daily cash reports.
*Customer Service – Provide prompt and courteous service to customers, handle enquiries, refunds and exchanges.
*Financial Record Keeping – Maintain transaction records, assist with audits and report any discrepancies.
*Compliance – Adhere to cash handling policies, follow security protocols, and ensure tax compliance on transactions.
*Inventory Support – Collaborate with inventory team as needed.
*Secure financial information by conducting database backups.
How to Apply:
Interested candidates are invited to send their CVs and supporting documents to:
zam-info@hanchuess.co.za
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