PERSONAL ASSISTANT

 Job Title: Personal Assistant to the MD

Purpose:

To manage the office of the Managing Director and support the daily activities of the division, ensuring smooth coordination, communication, and execution of administrative and operational tasks.

Reporting Relationship:

- Functionally Reports to: Country CEO/MD

- Administratively Reports to: Country CEO/MD

Key Responsibilities:

1. Manage the daily operations and activities of the Managing Director's office.

2. Follow up on payment instructions and ensure timely execution.

3. Track and coordinate memos from the division/directrate and route them for necessary approvals.

4. Handle internal and external calls/messages on behalf of the Managing Director.

5. Provide administrative and operational support to all units under the division.

6. Acknowledge, sort, review, and disseminate internal and external correspondence appropriately.

7. Arrange local and international travel for the Managing Director.

8. Perform ad hoc assignments as delegated by the Managing Director.

Key Performance Indicators (KPIs):

1. Timely execution of assigned tasks

2. Effectiveness in task completion

3. Efficiency in managing responsibilities

Core Skills:

1. Strong interpersonal and communication skills

2. Attention to detail

3. Excellent reporting and writing skills

4. Customer service orientation

Required Knowledge & Qualifications:

1. Understanding of banking operations, policies, and procedures

2. Familiarity with organizational structure and administrative processes

3. Minimum of a first degree in a business-related field from a recognized University with at least a Credit or better.

4. Grade Twelve Certificate with at least Five (05) Credits or better, including Mathematics and English.

Previous Work Experience Requirements:

1. Minimum of One (1) year experience as a Personal Assistant or in a similar administrative support role.

To Apply:

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising a detailed Curriculum Vitae, G12, Degree, and other copies of professional qualifications to careers.zambia@ubagroup.com by 5th September 2025.